Emergency Roadside Services (ERS)
STAR Academy is powered by STAR Team Agency and provides Customer Service Representative (CSR) readiness training for Emergency Roadside Services. This training is specifically for inbound and outbound calls for customers who are experiencing issues while traveling on the road. All training comes with job placement and career services.
CSR Readiness Training for Emergency Roadside Services (ERS)
Introducing a virtual training that prepares professionals and tomorrow's business owners.
STAR Customer Service Representative’s Full Training is a total of 10 hours. We specialize in remote client service work. STAR offers readiness training, job placement and optional business startup coaching services. Additionally, we offer our CSRs ongoing support and management services. All of our trainings come with job placement services and we have a 96% job placement rate for those who complete our full training. You will work with car manufacturers and insurance companies.
Start your own small call center
We provide the only small call center startup coaching also known as the Client Service Business (CSB) program. Our seasoned professionals and business owners will provide you with all the necessary tools and resources to start and run a successful small contact or call center. Our training services are providing at no cost due to grants and other financial assistance available.
Our program includes:
- Partner Platform Training
- Business Plan and Strategy
- Rules and Regulations for Platform Use
- Successful Platform Strategies for Growth
- Incorporation Steps and Advice
- Call Center Recruitment Training
- Online Advertising
- Brand Development
- And More!
Step into the future #WIN
Post COVID 19 many companies are expected to change to a remote or work from home model. Be ahead of the curve and learn how to position yourself for the future!