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PC REQUIREMENTS:

A desktop/tower computer with a separate monitor is recommended.
Dual boot machines, Netbooks, and Tablets are prohibited from use.
All-in-One computers are not currently compatible with any client programs.
Depending on what client program an agent chooses to service, the use of Additional Secure Desktop (ASD) may be required.


CPU Speed: Dual-core 2.8 GHz or better or
Intel i class or AMD Phenom X2 class or better
Atom, Celeron, Pentium and Opteron processors are not permitted


Hard Drive: 20 GB or more of available space, 60 GB or more of total space


Memory: 4 GB of RAM minimum, 8 GB of RAM or better is preferable


Operating System Windows 10, Windows 8/8.1 not supported by some clients


Standard Connection and Speed: Hard-wired connection (no wireless)
Minimum 10 mbps download / Minimum 3 mbps upload
Maximum Latency Threshold 120 milliseconds (ms)


Monitor Recommendations: 1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p). Dual monitors may be required on some client programs

Mac Requirements:

Macs must have an Ethernet port
MacBook Air and Mac USB-C ports will not be
supported. Boot Camp and a licensed version of Windows MUST be installed.

CPU Speed: Intel Core i5 2.7 GHz processor or better


Hard Drive: 20 GB or more of available space 60 GB or more of total space


Memory: 4 GB of RAM minimum, 8 GB of RAM or better is preferable

Operating System: MAC OS X 10.10 Yosemite or higher


Standard Connection and Speed:
Hard-wired connection (no wireless)
Minimum 10 mbps download / Minimum 3 mbps upload
Maximum Latency Threshold 120 milliseconds (ms)

Monitor Recommendations:
1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs

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