What do I need to provide service on the Servicing Platform?

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The following equipment is needed to service client programs – your computer, headset, telephone, backup battery, etc. Each client has different requirements.

Here are some important tips to ensure success:
• To use the Servicing Platform, the system and equipment policy must be met. It is important to remember these are only the minimum requirements needed to use the Servicing Platform.
• Remember: Cell phones, softphones and select VoIP (voice over IP) using USB or wireless services are not permitted at any time, including but not limited to:
o Google Voice
o Magic Jack
o Ooma
o Skype

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