What is Commitment Adherence?

You are here:
< Back

Commitment Adherence (CA) is the percent of intervals serviced compared to the intervals scheduled and committed to service. Commitment Adherence is calculated as:
[(Serviced Minutes + Excused No Show Minutes) / (Selected
Minutes + Released Lockdown Minutes)]x100

CA is important because it is a requirement to stay in certification training class.

Table of Contents
Close Menu