What is Priority Commitment?
Priority commitment is a specific amount of select service intervals necessary to meet the required hour minimum as defined in the Statement of work.
Example: If the SOW requires 20 hours serviced, an Independent Business is compliant by
posting/selecting the initial 20 hours to service. If the service intervals are available and an Independent
Business employee selects below the SOW required hours, that Independent Business is not in
compliance of the SOW.
NOTE: Priority Commitment is ONLY enforced when service intervals are available for selection